At clubph, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have over your own data as a player on the clubph platform.
These six commitments summarize how clubph handles your personal information. The full details are in the policy document below.
All data transmitted between your device and the clubph platform is protected by 256-bit SSL encryption. Your personal and financial information is never sent in plain text over any network.
clubph does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used solely to operate and improve the clubph platform and services.
clubph processes all personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
You have the right to access, correct, update, and request deletion of your personal data at any time. clubph provides clear processes for exercising all of your data rights under Philippine law.
clubph collects only the personal data that is strictly necessary for the purposes described in this Privacy Policy. We do not collect data speculatively or for purposes we cannot clearly justify.
This Privacy Policy is written in plain, readable English — not buried in legal jargon. We want every clubph player to genuinely understand how their data is handled, not just technically comply with disclosure requirements.
This Privacy Policy is issued by clubph ("clubph," "we," "us," or "our"), the operator of the online gaming platform accessible at clubph.net and all associated subdomains, mobile interfaces, and related services (collectively, the "Platform"). clubph operates in compliance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (the "Data Privacy Act") and its implementing rules and regulations.
For the purposes of the Data Privacy Act, clubph acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes about you. This means clubph determines the purposes for which your personal data is processed and the means by which that processing is carried out.
Data Protection Officer: clubph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO at the email address provided in Section 13 of this Policy.
clubph collects personal data that is necessary to provide you with a safe, secure, and compliant gaming experience. The categories of personal data we collect are described in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communications, support, marketing (with consent) |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposit and withdrawal processing, fraud prevention, AML compliance |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, responsible gaming settings | Game operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, geolocation data | Platform security, fraud detection, eligibility verification |
| Usage Data | Pages visited, features used, click patterns, session timestamps | Platform improvement, personalization, analytics |
| Communications Data | Live chat transcripts, support emails, survey responses | Customer support, quality assurance, dispute resolution |
clubph does not knowingly collect sensitive personal information (as defined under the Data Privacy Act) unless it is strictly required for compliance purposes, such as for anti-money laundering (AML) reporting obligations. Where such collection is necessary, it will always be accompanied by an explicit notice and, where required, your explicit consent.
clubph collects personal data through the following means:
Accuracy: You are responsible for ensuring that the personal data you provide to clubph is accurate, complete, and up to date. Providing false or misleading information may result in account suspension and may constitute a breach of Philippine law.
clubph uses your personal data for the following specific purposes, each of which is grounded in an appropriate legal basis as described in Section 5:
Under the Data Privacy Act of 2012, clubph is required to have a valid legal basis for processing your personal data. The legal bases on which clubph relies are as follows:
clubph does not sell, rent, or trade your personal data to any third party. However, we may share your personal data with the following categories of recipients where it is necessary to do so for a legitimate purpose:
International Transfers: Some of clubph's service providers may be located outside the Philippines. Where personal data is transferred internationally, clubph ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act.
The clubph platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, analyze platform usage, and deliver relevant content. Cookies are small text files stored on your device by your web browser.
clubph uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect the functionality of the clubph platform. You can also update your marketing cookie preferences at any time by contacting the clubph support team via live chat.
clubph retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, clubph applies the following retention periods:
Secure Deletion: Upon expiry of the applicable retention period, clubph will securely delete or anonymize your personal data so that it can no longer be associated with you. Anonymized data may be retained indefinitely for statistical and research purposes.
clubph implements a comprehensive suite of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that poses a real risk to your rights and freedoms, clubph will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach and will inform affected players without undue delay, in accordance with the Data Privacy Act.
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in respect of your personal data held by clubph. You may exercise any of these rights by contacting the clubph Data Protection Officer using the contact details in Section 13:
clubph will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is complex or numerous, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it. Exercising your data rights is free of charge.
The clubph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. clubph does not knowingly collect personal data from any person under the age of 21.
If clubph discovers or has reason to believe that an account has been registered by or on behalf of a person under 21 years of age, the account will be immediately suspended pending investigation. If the account holder is confirmed to be under 21, the account will be permanently closed, all deposits will be returned in accordance with applicable regulations, and any personal data collected will be securely deleted to the extent permitted by law.
If you are a parent or guardian and believe that your child has registered an account on the clubph platform, please contact the clubph support team via live chat immediately.
clubph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made to this Policy, clubph will notify registered players by email and/or by a prominent notice on the clubph platform at least fourteen (14) days before the changes take effect.
The most current version of this Privacy Policy will always be accessible on this page, with the effective date and last updated date clearly indicated at the top. We encourage you to review this Policy periodically to stay informed about how clubph protects your personal data. Your continued use of the clubph platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy.
Previous Versions: If you would like to access a previous version of this Privacy Policy, please contact the clubph Data Protection Officer using the contact details in Section 13 below.
If you have any questions, concerns, or complaints about this Privacy Policy or about the way clubph handles your personal data, or if you wish to exercise any of your data rights, please contact the clubph Data Protection Officer through the following channels:
clubph will acknowledge receipt of all privacy-related correspondence within five (5) business days and will aim to resolve all queries and complaints within thirty (30) calendar days.
National Privacy Commission: If you are not satisfied with clubph's response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the supervisory authority responsible for data protection in the Philippines.
Now that you know exactly how clubph protects your personal information, join thousands of Filipino players who trust clubph for a safe, fair, and exciting gaming experience. Register in under two minutes.
21+ only. Please gamble responsibly. By registering, you confirm that you have read and agree to the clubph Privacy Policy and Terms & Conditions.